Section 3 of four
Every resource, in full
Sources are written out in full here as well as numbered, so that following a reference is never necessary to understand an entry.
Designing for variability
Designing for the predictable range of learners. Distinct from disability, and kept distinct here: variability is a design premise, disability is a relationship between a person and an environment.
Visit the Designing for variability page · Read this group on its own
Designing for Learner Variability at Scale
The thesis the other UDL work inherits
Published resource
Designing from the outset for the full, predictable range of human variability, so the environment fits diverse learners rather than a mythical average one. It is the worldview that grounds every other contribution on this branch.
Group. Designing for variability
Home branch. Universal Design for Learning · Well established
Grounding. Universal Design for Learning (CAST; Rose & Meyer)
Themes. Variability, Scale
Sources
- Reference 1: Rose, D. H., & Meyer, A. (2002). Teaching Every Student in the Digital Age: Universal Design for Learning. ASCD.
- Reference 2: CAST (2024). Universal Design for Learning Guidelines, version 3.0.
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Engaging Voluntary & Cautious Adult Learners
The engagement principle in practice
In development
Designing multiple pathways into motivation for learners who arrive with very different reasons for being there, including those who would rather not be. Where engagement is not solved, little downstream can land.
Group. Designing for variability
Home branch. Universal Design for Learning · Newer or contested
Grounding. UDL engagement principle; adult learning
Themes. Motivation, Variability
Sources
- Reference 2: CAST (2024). Universal Design for Learning Guidelines, version 3.0.
- Reference 3: Ryan, R. M., & Deci, E. L. (2000). “Self-Determination Theory and the Facilitation of Intrinsic Motivation, Social Development, and Well-Being.” American Psychologist, 55(1), 68–78.
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Onboarding Across Wide Experience Ranges
Multiple entry points and pathways
In development
Designing entry so newcomers and experienced practitioners can each begin where they are, without boring the one or losing the other. It is a representation-principle problem common to every sector.
Group. Designing for variability
Home branch. Universal Design for Learning · Newer or contested
Grounding. UDL representation principle
Themes. Variability, Access
Sources
- Reference 2: CAST (2024). Universal Design for Learning Guidelines, version 3.0.
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Scaling Personalization Without Scaling Cost
The production economics of flexibility
In development
Making multiple means of engagement, representation, and expression economically feasible at scale, increasingly with AI-assisted production. It is the meta-capability that makes the rest affordable to deliver.
Group. Designing for variability
Home branch. Universal Design for Learning · Newer or contested
Grounding. Learning technology; AI-assisted design
Themes. Scale, Iteration
Sources
- Reference 2: CAST (2024). Universal Design for Learning Guidelines, version 3.0.
- Reference 4: Mayer, R. E. (2009). Multimedia Learning (2nd ed.). Cambridge University Press.
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Connected resources
Grounding
How disability is understood, and what follows from the understanding. These resources supply the frame every later decision is made inside.
Visit the Grounding page · Read this group on its own
Disability Studies for Learning Designers
The grounding that changes what a designer sees
In development
Social, medical, and interactional models of disability; ableism as institutional structure rather than individual attitude; disability as identity, culture, and political community. It is the grounding that allows a barrier to be named as a design failure rather than a learner’s deficit, and it is what distinguishes accessibility practice from compliance administration.
Group. Grounding
Home branch. Accessibility · Well established
Grounding. Social model (Oliver); academic ableism (Dolmage); Titchkosky; Kafer
Themes. Disability studies, Equity, Access
Sources
- Reference 5: Oliver, M. (1990). The Politics of Disablement. Macmillan — the foundational statement of the social model of disability.
- Reference 6: Dolmage, J. T. (2017). Academic Ableism: Disability and Higher Education. University of Michigan Press.
- Reference 7: Titchkosky, T. (2011). The Question of Access: Disability, Space, Meaning. University of Toronto Press.
- Reference 8: Kafer, A. (2013). Feminist, Queer, Crip. Indiana University Press.
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Partnering with Disabled People in Learning Design
Co-design without extraction
In development
Structuring lived-experience partnership so that it is compensated, early enough to shape decisions rather than ratify them, and accessible in its own conduct. It attends to the pattern in which technical expertise quietly eclipses lived experience, and favours partnership with disability-led organizations already doing this work over convening participants anew.
Group. Grounding
Home branch. Accessibility · Well established
Grounding. Nothing about us without us (Charlton); inclusive design; TCPS 2 research ethics
Themes. Disability studies, Community, Equity
Sources
- Reference 9: Charlton, J. I. (1998). Nothing About Us Without Us: Disability Oppression and Empowerment. University of California Press.
- Reference 10: Inclusive Design Research Centre. The Inclusive Design Guide. OCAD University — the source of the one-size-fits-one principle and the inclusive design framework.
- Reference 11: Canadian Institutes of Health Research, Natural Sciences and Engineering Research Council, & Social Sciences and Humanities Research Council (2022). Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans — TCPS 2 (2022).
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Models of Disability as Design Decisions
The frame chosen before any design decision is made
In development
Medical, social, biopsychosocial, economic, functional solutions, social identity or cultural affiliation, and charity — seven models in active circulation, each of which settles in advance what counts as the problem and who is obliged to act on it. This resource sets them beside one another with their strengths and their costs, and treats the choice of model as a design decision rather than a philosophical preference, because the model implicit in a project brief is usually the model that shapes what gets built.
Group. Grounding
Home branch. Accessibility · Well established
Grounding. ICF (WHO, 2001); social model (Oliver); Retief & Letšosa; Shakespeare
Themes. Disability studies, Access, Equity
Sources
- Reference 12: World Health Organization (2001). International Classification of Functioning, Disability and Health (ICF). WHO — the source of the biopsychosocial model of disability.
- Reference 5: Oliver, M. (1990). The Politics of Disablement. Macmillan — the foundational statement of the social model of disability.
- Reference 13: Retief, M., & Letšosa, R. (2018). “Models of Disability: A Brief Overview.” HTS Teologiese Studies / Theological Studies, 74(1).
- Reference 14: Shakespeare, T. (2013). Disability Rights and Wrongs Revisited (2nd ed.). Routledge — a critical reassessment of the strong social model.
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Connected resources
Disability Categories and the Barriers People Meet
The reference layer, written barrier-first
In development
Visual, auditory, deafblind, speech, mobility and body structure, cognitive and learning, seizure, and psychological disabilities, each set against the barriers people actually encounter in digital and physical environments. It is written barrier-first rather than diagnosis-first, so that a designer reaches for the environmental change rather than the label — and it is the reference layer that the more argumentative resources on this branch quietly assume a reader already holds.
Group. Grounding
Home branch. Accessibility · Well established
Grounding. ICF (WHO, 2001); WCAG 2.2; disability studies
Themes. Disability studies, Access, Variability
Sources
- Reference 12: World Health Organization (2001). International Classification of Functioning, Disability and Health (ICF). WHO — the source of the biopsychosocial model of disability.
- Reference 15: W3C (2023). Web Content Accessibility Guidelines (WCAG) 2.2. W3C Recommendation.
- Reference 5: Oliver, M. (1990). The Politics of Disablement. Macmillan — the foundational statement of the social model of disability.
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Connected resources
Assistive Technology and Adaptive Strategies
What exists, and what it does for a person
In development
Screen readers, magnification, speech input, alternative pointing, augmentative and alternative communication, hearing technologies, and the low-technology and adaptive strategies used at least as often — described by what they accomplish for a person rather than by product name, and paired with the frameworks that structure a selection decision. It is the survey that has to precede the harder question of why conformant content still fails against the technology people actually use.
Group. Grounding
Home branch. Accessibility · Well established
Grounding. HAAT model (Cook & Polgar); SETT framework (Zabala); WHO assistive technology guidance
Themes. Disability studies, Access, Standards
Sources
- Reference 16: Cook, A. M., & Polgar, J. M. (2015). Assistive Technologies: Principles and Practice (4th ed.). Elsevier — the source of the Human Activity Assistive Technology (HAAT) model.
- Reference 17: Zabala, J. S. (2005). Ready, SETT, Go! Getting Started with the SETT Framework — the Student, Environments, Tasks, Tools framework for assistive technology decision-making.
- Reference 18: World Health Organization & UNICEF (2022). Global Report on Assistive Technology. World Health Organization.
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Disability Data and the Limits of Prevalence Figures
Why the numbers disagree, and how to use one honestly
In development
Measurement by diagnosis, by function, or by self-identification produces materially different populations, which is why global and national prevalence figures diverge so widely and why the choice of instrument is never neutral. This resource covers the major global and Canadian sources and their known undercounts, and how to carry a number into a business case or a funding application without asking it to bear more weight than it can.
Group. Grounding
Home branch. Accessibility · Well established
Grounding. WHO World Report on Disability; WHO Global Report on Health Equity for Persons with Disabilities; Canadian Survey on Disability; ICF
Themes. Research, Disability studies, Equity
Sources
- Reference 19: World Health Organization & World Bank (2011). World Report on Disability. World Health Organization.
- Reference 20: World Health Organization (2022). Global Report on Health Equity for Persons with Disabilities. World Health Organization.
- Reference 21: Statistics Canada. Canadian Survey on Disability — the national source for disability prevalence in Canada.
- Reference 12: World Health Organization (2001). International Classification of Functioning, Disability and Health (ICF). WHO — the source of the biopsychosocial model of disability.
Most related, by shared source and theme
Connected resources
Disability Etiquette and Communication in Learning Environments
Professional practice, not a list of prohibitions
In development
Person-first and identity-first language and why the choice belongs to the person rather than the institution; addressing someone directly rather than their interpreter or support worker; offering assistance without presuming it is wanted or acting before it is accepted. It is written for facilitators and instructors as professional communication practice, on the understanding that the failures that matter in a learning room are rarely failures of intention and almost always failures of default behaviour under time pressure.
Group. Grounding
Home branch. Accessibility · Well established
Grounding. Disability etiquette guidance (United Spinal Association); CRPD; disability studies
Themes. Community, Disability studies, Capacity
Sources
- Reference 22: United Spinal Association. Disability Etiquette: Tips on Interacting with People with Disabilities.
- Reference 23: United Nations (2006). Convention on the Rights of Persons with Disabilities (CRPD).
- Reference 9: Charlton, J. I. (1998). Nothing About Us Without Us: Disability Oppression and Empowerment. University of California Press.
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Equity-Centered Learning Design
The social and cultural layer over everything
In development
Attending to power, culture, and whose knowledge is treated as legitimate across the whole design, rather than as a separate module. It connects directly to equity evaluation and to equity-centred knowledge mobilization.
Group. Grounding
Home branch. Universal Design for Learning · Well established
Grounding. Equity-centred and culturally responsive design
Themes. Equity
Sources
- Reference 24: Ladson-Billings, G. (1995). “Toward a Theory of Culturally Relevant Pedagogy.” American Educational Research Journal, 32(3), 465–491.
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Institutions, governance and change
Where accessibility is decided before anything is designed - procurement, planning, faculty development - and what makes a published commitment turn into changed practice.
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Accessible Procurement and Vendor Accountability
The decisions made before anything is built
In development
An inaccessible platform, once purchased, sets the ceiling on everything designed inside it. This resource covers reading an accessibility conformance report critically rather than accepting it at face value, using recognised standards as procurement criteria, writing remediation commitments into agreements, and piloting with disabled users before signature.
Group. Institutions, governance and change
Home branch. Accessibility · Well established
Grounding. EN 301 549; WCAG 2.2; VPAT and accessibility conformance reports
Themes. Standards, Policy, Access
Sources
- Reference 25: ETSI/CEN/CENELEC (2021). EN 301 549 V3.2.1: Accessibility Requirements for ICT Products and Services. Harmonised European Standard.
- Reference 26: Information Technology Industry Council. Voluntary Product Accessibility Template (VPAT) and Accessibility Conformance Reports.
- Reference 15: W3C (2023). Web Content Accessibility Guidelines (WCAG) 2.2. W3C Recommendation.
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Connected resources
Faculty Development That Changes Accessible Practice
From awareness to what instructors actually do
In development
Institutions have offered accessibility and inclusive design workshops for years, often with limited change in daily teaching practice. This resource diagnoses whether the gap is capability, opportunity, or motivation, then designs accordingly — point-of-need supports, discipline-specific exemplars, and department-embedded work — with any content on legal obligation delivered alongside the accommodation office rather than independently of it.
Group. Institutions, governance and change
Home branch. Accessibility · Well established
Grounding. COM-B and the Behaviour Change Wheel (Michie et al.); adult learning; UDL
Themes. Capacity, Change, Access
Sources
- Reference 27: Michie, S., van Stralen, M. M., & West, R. (2011). “The Behaviour Change Wheel: A New Method for Characterising and Designing Behaviour Change Interventions.” Implementation Science, 6:42.
- Reference 28: Knowles, M. S., Holton, E. F., & Swanson, R. A. (2015). The Adult Learner (8th ed.). Routledge.
- Reference 2: CAST (2024). Universal Design for Learning Guidelines, version 3.0.
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Connected resources
Institutional Accessibility Planning as a Change Program
From a published plan to demonstrable change
In development
Statutory obligation produces an accessibility plan, a committee, and a feedback mechanism; it does not by itself produce sequencing, ownership, or capability. This resource brings systems design and change management to accessibility governance, and is written for a contributing role on an institutional plan rather than for authorship of an institution’s accessibility position.
Group. Institutions, governance and change
Home branch. Accessibility · Well established
Grounding. Accessible Canada Act; Accessible British Columbia Act; change management; systems thinking
Themes. Policy, Systems, Change
Sources
- Reference 29: Accessible Canada Act, S.C. 2019, c. 10.
- Reference 30: Accessible British Columbia Act, S.B.C. 2021, c. 19. Province of British Columbia.
- Reference 31: Kotter, J. P. (1996). Leading Change. Harvard Business School Press.
- Reference 32: Senge, P. M. (1990). The Fifth Discipline: The Art and Practice of the Learning Organization. Doubleday.
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Connected resources
Closing the Knowing–Doing Gap
From understanding to changed practice
Published resource
Designing for the distance between what learners understand and what they actually do — the transfer problem seen through an inclusive lens. It shares its machinery with reflection at the experience level and with change at the systems level.
Group. Institutions, governance and change
Home branch. Universal Design for Learning · Well established
Grounding. Transfer research; Universal Design for Learning
Themes. Transfer
Sources
- Reference 33: Pfeffer, J., & Sutton, R. I. (2000). The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action. Harvard Business School Press.
- Reference 34: Bransford, J. D., Brown, A. L., & Cocking, R. R. (Eds.). (2000). How People Learn: Brain, Mind, Experience, and School (Expanded ed.). National Academy Press.
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Rights, duty and accommodation
What is owed to a person, and what proactive design does and does not discharge. The legal and ethical architecture within which access decisions are made and defended.
Visit the Rights, duty and accommodation page · Read this group on its own
Why Universal Design Never Eliminates Individual Accommodation
The anchor · why both are permanent, and both are skilled
In development
Individual accommodation is not a residue left behind by imperfect design. Human variability has no outer edge, some barriers are the very thing an assessment is meant to measure, and the duty is owed to a person rather than discharged by a process — which is why proactive design and individual accommodation remain complementary, and why the accommodation encounter is skilled professional practice rather than an administrative step.
Group. Rights, duty and accommodation
Home branch. Accessibility · Long-settled practice
Grounding. Inclusive design and one-size-fits-one; the duty to accommodate; construct validity
Themes. Accommodation, Access, Variability
Sources
- Reference 10: Inclusive Design Research Centre. The Inclusive Design Guide. OCAD University — the source of the one-size-fits-one principle and the inclusive design framework.
- Reference 35: Connell, B. R., Jones, M., Mace, R., Mueller, J., Mullick, A., Ostroff, E., Sanford, J., Steinfeld, E., Story, M., & Vanderheiden, G. (1997). The Principles of Universal Design, Version 2.0. Center for Universal Design, North Carolina State University.
- Reference 36: British Columbia (Public Service Employee Relations Commission) v. BCGSEU, [1999] 3 S.C.R. 3, 1999 CanLII 652 (SCC) — the “Meiorin” decision, establishing the unified bona fide requirement test and accommodation to the point of undue hardship.
- Reference 37: Messick, S. (1995). “Validity of Psychological Assessment: Validation of Inferences from Persons’ Responses and Performances as Scientific Inquiry into Score Meaning.” American Psychologist, 50(9), 741–749.
- Reference 2: CAST (2024). Universal Design for Learning Guidelines, version 3.0.
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The Duty to Accommodate in Learning Design
The legal frame, written for those who build and teach
In development
The architecture within which access decisions are made and defended: the procedural and substantive duty, the unified bona fide requirement test, and accommodation to the point of undue hardship, set in the Canadian frame with the cross-border standards that vendor and partnership work require. It is offered as synthesis for designers, faculty, and institutions; determinations in individual cases rest with accessibility advisors and accommodation offices, and with legal counsel where a matter becomes contested.
Group. Rights, duty and accommodation
Home branch. Accessibility · Well established
Grounding. Meiorin and the BFOR test; Accessible Canada Act; BC Human Rights Code; Accessible British Columbia Act; ADA and Sections 504/508
Themes. Accommodation, Policy, Access
Sources
- Reference 36: British Columbia (Public Service Employee Relations Commission) v. BCGSEU, [1999] 3 S.C.R. 3, 1999 CanLII 652 (SCC) — the “Meiorin” decision, establishing the unified bona fide requirement test and accommodation to the point of undue hardship.
- Reference 29: Accessible Canada Act, S.C. 2019, c. 10.
- Reference 38: Human Rights Code, R.S.B.C. 1996, c. 210. Province of British Columbia.
- Reference 30: Accessible British Columbia Act, S.B.C. 2021, c. 19. Province of British Columbia.
- Reference 39: Americans with Disabilities Act of 1990, as amended, 42 U.S.C. § 12101 et seq.; Rehabilitation Act of 1973, Sections 504 and 508, as amended.
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Essential Requirements and the Limits of Flexibility
What a standard genuinely requires, articulated in advance
In development
The most demanding judgment in the field: when flexibility preserves what is being measured, and when it alters it. This resource supports programs in articulating their essential requirements before any dispute arises — separating what a standard genuinely requires from what it has inherited by convention — so that the reasoning is available to everyone who later needs it.
Group. Rights, duty and accommodation
Home branch. Accessibility · Well established
Grounding. Construct validity; constructive alignment; bona fide academic and technical standards
Themes. Accommodation, Assessment, Alignment
Sources
- Reference 37: Messick, S. (1995). “Validity of Psychological Assessment: Validation of Inferences from Persons’ Responses and Performances as Scientific Inquiry into Score Meaning.” American Psychologist, 50(9), 741–749.
- Reference 40: Wiggins, G., & McTighe, J. (2005). Understanding by Design (Expanded 2nd ed.). ASCD.
- Reference 36: British Columbia (Public Service Employee Relations Commission) v. BCGSEU, [1999] 3 S.C.R. 3, 1999 CanLII 652 (SCC) — the “Meiorin” decision, establishing the unified bona fide requirement test and accommodation to the point of undue hardship.
Most related, by shared source and theme
Connected resources
Designing Out the Disclosure Requirement
Disclosure burden as a design variable
In development
Access that is gated behind disclosure asks a person to name a private matter to someone holding authority over them, and the documented costs of that request are real: anticipated stigma, delay, and for some, a decision not to ask at all. This resource treats disclosure burden as something design can measure and reduce — why a flexible deadline requiring an email is a disclosure event and a built-in buffer is not — while leaving the accommodation record itself where it belongs, with the office that holds it.
Group. Rights, duty and accommodation
Home branch. Accessibility · Well established
Grounding. Stigma and concealment (Goffman); academic ableism; BC information-governance requirements
Themes. Disability studies, Access, Equity
Sources
- Reference 41: Goffman, E. (1963). Stigma: Notes on the Management of Spoiled Identity. Prentice-Hall.
- Reference 6: Dolmage, J. T. (2017). Academic Ableism: Disability and Higher Education. University of Michigan Press.
- Reference 42: Freedom of Information and Protection of Privacy Act, R.S.B.C. 1996, c. 165. Province of British Columbia.
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Designing for Episodic and Fluctuating Conditions
Program architecture for conditions that vary
In development
Attendance policy, deadline architecture, cohort progression, and leave-and-return pathways — the structural layer of a problem that individual accommodation handles with difficulty because most systems assume stable limitations. It is program and policy design, offered in the knowledge that disabled people and experienced advisors hold far more understanding of these conditions than the design literature yet reflects.
Group. Rights, duty and accommodation
Home branch. Accessibility · Well established
Grounding. Episodic disability framework (O’Brien et al.); disability studies
Themes. Accommodation, Wellbeing, Access
Sources
- Reference 43: O’Brien, K. K., Bayoumi, A. M., Strike, C., Young, N. L., & Davis, A. M. (2008). “Exploring Disability from the Perspective of Adults Living with HIV/AIDS: Development of a Conceptual Framework.” Health and Quality of Life Outcomes, 6:76.
- Reference 8: Kafer, A. (2013). Feminist, Queer, Crip. Indiana University Press.
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Connected resources
International and Regional Disability Rights Instruments
The layer above domestic duty
In development
The Universal Declaration of Human Rights, the Convention on the Rights of Persons with Disabilities and its General Comments, and the Marrakesh Treaty, together with the regional instruments — the Charter of Fundamental Rights of the European Union, the African Charter on Human and Peoples’ Rights, and the Inter-American Convention. It explains why accessibility obligations converge across jurisdictions rather than arising independently in each, and supplies the vocabulary required to work with partners outside Canada.
Group. Rights, duty and accommodation
Home branch. Accessibility · Well established
Grounding. UDHR (1948); CRPD (2006); Marrakesh Treaty (2013); regional human rights instruments
Themes. Policy, Standards, Access
Sources
- Reference 44: United Nations (1948). Universal Declaration of Human Rights.
- Reference 23: United Nations (2006). Convention on the Rights of Persons with Disabilities (CRPD).
- Reference 45: World Intellectual Property Organization (2013). Marrakesh Treaty to Facilitate Access to Published Works for Persons Who Are Blind, Visually Impaired or Otherwise Print Disabled.
- Reference 46: European Union (2012). Charter of Fundamental Rights of the European Union, 2012/C 326/02.
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Connected resources
From Accommodation to Proactive Inclusive Design
The field's defining reframe
Published resource
Shifting from retrofitting access for individuals after the fact to designing inclusively from the start, so fewer barriers are ever built in. It states the paradigm shift the field rests on, plainly.
Group. Rights, duty and accommodation
Home branch. Universal Design for Learning · Well established
Grounding. Universal Design for Learning; inclusive design principles
Themes. Access, Variability
Sources
- Reference 47: Meyer, A., Rose, D. H., & Gordon, D. (2014). Universal Design for Learning: Theory and Practice. CAST Professional Publishing.
- Reference 2: CAST (2024). Universal Design for Learning Guidelines, version 3.0.
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Connected resources
Eliminating Construct-Irrelevant Barriers in Assessment
Measuring capability, not obstacles
Published resource
Removing features of an assessment that get in the way of demonstrating mastery without being part of what is measured, so results reflect capability rather than incidental barriers. It works alongside assessment designed as experience.
Group. Rights, duty and accommodation
Home branch. Universal Design for Learning · Well established
Grounding. Construct validity; UDL action & expression
Themes. Assessment, Access
Sources
- Reference 37: Messick, S. (1995). “Validity of Psychological Assessment: Validation of Inferences from Persons’ Responses and Performances as Scientific Inquiry into Score Meaning.” American Psychologist, 50(9), 741–749.
- Reference 2: CAST (2024). Universal Design for Learning Guidelines, version 3.0.
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Connected resources
Sectors and participation
Clinical, health and research settings, where access questions carry additional duties, and the question of who is able to take part at all.
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Access in Clinical and Placement Education
Holding patient safety and access seriously at once
In development
Placement, simulation, precepting, and competency assessment are where essential requirements are most contested and where safety arguments can close conversations that deserve to stay open. This resource works through the design and assessment architecture that allows a program to protect genuine safety requirements while examining the ones it has never had reason to question.
Group. Sectors and participation
Home branch. Accessibility · Well established
Grounding. Technical standards in health professions education (Meeks & Jain); construct validity; duty to accommodate
Themes. Accommodation, Assessment, Access
Sources
- Reference 48: Meeks, L. M., & Jain, N. R. (2018). Accessibility, Inclusion, and Action in Medical Education: Lived Experiences of Learners and Physicians with Disabilities. Association of American Medical Colleges.
- Reference 37: Messick, S. (1995). “Validity of Psychological Assessment: Validation of Inferences from Persons’ Responses and Performances as Scientific Inquiry into Score Meaning.” American Psychologist, 50(9), 741–749.
- Reference 36: British Columbia (Public Service Employee Relations Commission) v. BCGSEU, [1999] 3 S.C.R. 3, 1999 CanLII 652 (SCC) — the “Meiorin” decision, establishing the unified bona fide requirement test and accommodation to the point of undue hardship.
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Connected resources
Accessible Health and Patient Education
Access beyond the learner, to the person receiving care
In development
Health literacy, plain language, communication access, and accessible patient education and informed consent, set against the documented health disparities disabled people experience. It is the point at which accessible learning design reaches materials intended for patients and the public rather than for students and staff.
Group. Sectors and participation
Home branch. Accessibility · Well established
Grounding. Health literacy (Nutbeam); disability health disparities (Krahn et al.); social determinants of health
Themes. Access, Wellbeing, Equity
Sources
- Reference 49: Nutbeam, D. (2000). “Health Literacy as a Public Health Goal: A Challenge for Contemporary Health Education and Communication Strategies into the 21st Century.” Health Promotion International, 15(3), 259–267.
- Reference 50: Krahn, G. L., Walker, D. K., & Correa-De-Araujo, R. (2015). “Persons with Disabilities as an Unrecognized Health Disparity Population.” American Journal of Public Health, 105(S2), S198–S206.
- Reference 51: WHO Commission on Social Determinants of Health (2008). Closing the Gap in a Generation: Health Equity Through Action on the Social Determinants of Health. World Health Organization.
- Reference 1: Rose, D. H., & Meyer, A. (2002). Teaching Every Student in the Digital Age: Universal Design for Learning. ASCD.
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Accessible Research Participation and Knowledge Products
Who can take part, and who can read the findings
In development
Consent materials, participant-facing instruments, plain-language summaries, and accessible dissemination — increasingly expected by research ethics boards and funders, and rarely designed for. It sits at the junction of knowledge mobilization and accessibility, where a study’s reach is set as much by its materials as by its recruitment.
Group. Sectors and participation
Home branch. Accessibility · Well established
Grounding. TCPS 2 (2022); knowledge mobilization; WCAG 2.2
Themes. Research, Access, Equity
Sources
- Reference 11: Canadian Institutes of Health Research, Natural Sciences and Engineering Research Council, & Social Sciences and Humanities Research Council (2022). Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans — TCPS 2 (2022).
- Reference 52: Graham, I. D., Logan, J., Harrison, M. B., Straus, S. E., Tetroe, J., Caswell, W., & Robinson, N. (2006). “Lost in Knowledge Translation: Time for a Map?” Journal of Continuing Education in the Health Professions, 26(1), 13–24.
- Reference 15: W3C (2023). Web Content Accessibility Guidelines (WCAG) 2.2. W3C Recommendation.
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Services
The three engagements the knowledge resources ground. Each names the resource that sets out its method in full.
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Accessibility Review
Service · Accessible Learning Labs
Offered as a service
A rigorous review of learning environments that holds four interconnected bodies of knowledge in view at once, producing findings a surface-level compliance check cannot. It is offered as a specific, scoped service.
Group. Services
Home branch. Accessibility · Well established
Grounding. WCAG; UDL; disability studies; systems knowledge
Themes. Access, Evaluation
Sources
- Reference 15: W3C (2023). Web Content Accessibility Guidelines (WCAG) 2.2. W3C Recommendation.
- Reference 2: CAST (2024). Universal Design for Learning Guidelines, version 3.0.
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Connected resources
Inclusive Course & Curriculum Design
Service · Accessible Learning Labs
Offered as a service
Inclusive design of courses and curricula for faculty, designers, and curriculum committees — integrating design frameworks, pedagogy, and the systems knowledge that makes change endure. It is offered as a specific service.
Group. Services
Home branch. Accessibility · Well established
Grounding. UDL; backward design; assessment equity; systems knowledge
Themes. Access, Alignment
Sources
- Reference 2: CAST (2024). Universal Design for Learning Guidelines, version 3.0.
- Reference 40: Wiggins, G., & McTighe, J. (2005). Understanding by Design (Expanded 2nd ed.). ASCD.
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Inclusive Facilitation & Capacity Building
Service · Accessible Learning Labs
Offered as a service
Facilitation understood as a professional stance shaped by how power, identity, and legitimate knowledge are held — and the building of others' capacity to facilitate inclusively. It is offered as a specific service.
Group. Services
Home branch. Accessibility · Well established
Grounding. Power-aware facilitation; adult learning; equity
Themes. Community, Capacity, Access
Sources
- Reference 28: Knowles, M. S., Holton, E. F., & Swanson, R. A. (2015). The Adult Learner (8th ed.). Routledge.
- Reference 53: Wenger, E. (1998). Communities of Practice: Learning, Meaning, and Identity. Cambridge University Press.
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Standards and technical practice
Conformance, assistive technology, and the gap between the two. What a standard requires, and why meeting it does not always mean a person can use the thing.
Visit the Standards and technical practice page · Read this group on its own
Accessibility Triage for Existing Course Inventories
A defensible order of work when everything cannot be fixed at once
In development
Most institutions hold thousands of documents, modules, videos, and pages built before anyone was checking, with no realistic path to full conformance. This resource offers a tiered protocol — what is remediated now, what is rebuilt at next revision, what is retired, and which standard applies to each tier — using high-volume required and compliance training as the worked example.
Group. Standards and technical practice
Home branch. Accessibility · Well established
Grounding. WCAG 2.2; EN 301 549; remediation prioritisation
Themes. Standards, Access, Scale
Sources
- Reference 15: W3C (2023). Web Content Accessibility Guidelines (WCAG) 2.2. W3C Recommendation.
- Reference 25: ETSI/CEN/CENELEC (2021). EN 301 549 V3.2.1: Accessibility Requirements for ICT Products and Services. Harmonised European Standard.
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Designing for the Assistive Technology People Actually Use
Why conformant content can still fail in practice
In development
Conformance and assistive-technology fluency are not the same thing, and the difference shows quickly in real use. This resource covers testing with actual assistive technology rather than automated checking alone, and the reasons technically conformant material can still obstruct — while leaving assessment, tool matching, and training to the assistive technology specialists and advisors whose professional work that is.
Group. Standards and technical practice
Home branch. Accessibility · Well established
Grounding. SETT framework (Zabala); HAAT model (Cook & Polgar); WCAG 2.2
Themes. Standards, Access, Disability studies
Sources
- Reference 17: Zabala, J. S. (2005). Ready, SETT, Go! Getting Started with the SETT Framework — the Student, Environments, Tasks, Tools framework for assistive technology decision-making.
- Reference 16: Cook, A. M., & Polgar, J. M. (2015). Assistive Technologies: Principles and Practice (4th ed.). Elsevier — the source of the Human Activity Assistive Technology (HAAT) model.
- Reference 15: W3C (2023). Web Content Accessibility Guidelines (WCAG) 2.2. W3C Recommendation.
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Accessible Physical and Hybrid Learning Environments
The part of universal design most often handed to facilities
In development
The seven principles of universal design as they were originally written — for buildings, spaces, and products — and what they require of a classroom, a laboratory, a placement site, and the hybrid arrangements that now carry a large share of teaching. It is the part of universal design that learning designers most often hand to facilities management, and the part that determines whether a person can be present in the room at all.
Group. Standards and technical practice
Home branch. Accessibility · Well established
Grounding. Principles of Universal Design (Connell et al., 1997); CSA B651; Accessible Canada Act
Themes. Access, Variability, Standards
Sources
- Reference 35: Connell, B. R., Jones, M., Mace, R., Mueller, J., Mullick, A., Ostroff, E., Sanford, J., Steinfeld, E., Story, M., & Vanderheiden, G. (1997). The Principles of Universal Design, Version 2.0. Center for Universal Design, North Carolina State University.
- Reference 54: CSA Group. CSA B651: Accessible Design for the Built Environment. Canadian Standards Association.
- Reference 29: Accessible Canada Act, S.C. 2019, c. 10.
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Making Accessibility More Than Compliance
Access as design quality, not a checklist
In development
Treating accessibility as a dimension of good design rather than a minimum legal standard met at the end. It is the conceptual bridge from inclusive learning design to the accessibility, disability and accommodation branch, and to the service line offered alongside it.
Group. Standards and technical practice
Home branch. Universal Design for Learning · Newer or contested
Grounding. WCAG; UDL; inclusive design
Themes. Access
Sources
- Reference 15: W3C (2023). Web Content Accessibility Guidelines (WCAG) 2.2. W3C Recommendation.
- Reference 2: CAST (2024). Universal Design for Learning Guidelines, version 3.0.
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Evaluating Whether Design Reduced Barriers
Closing the UDL cycle with evidence
In development
Measuring whether an inclusive design actually lowered barriers, rather than assuming that it did — ending on rigor rather than aspiration. It belongs to the shared evaluation family that runs across the practice.
Group. Standards and technical practice
Home branch. Universal Design for Learning · Well established
Grounding. Evaluation design; Universal Design for Learning
Themes. Evaluation, Access
Sources
- Reference 55: Kirkpatrick, D. L., & Kirkpatrick, J. D. (2006). Evaluating Training Programs: The Four Levels (3rd ed.). Berrett-Koehler.
- Reference 2: CAST (2024). Universal Design for Learning Guidelines, version 3.0.
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