Phase 1
Assessment, Analysis & Design ~2 weeks- Learning needs assessment
- Stakeholder interviews
- Research synthesis
- Project scoping and planning
- Storyboard development
- Decision gate — reassess before proceeding
A complete blueprint for the learning experience — before a single piece of content is built. The storyboard specifies structure, sequence, learning outcomes, assessment approach, and accessibility requirements.
Outputs: assessment report · research report · project plan · storyboard
Phase 2
Development, Testing & Delivery ~2 weeks- Content development
- Technical skill development and aid
- Beta testing with real learners
- Structured beta feedback session
- Quality assurance against accessibility and instructional standards
- Delivery preparation
Content is ready for deployment. The evaluation framework is in place before learners begin. Beta feedback is integrated as design data, not as a formality.
Outputs: beta testing report · quality assurance report · delivery preparation plan
Phase 3
Evaluation, Impact & Sustainment ~2 weeks- Post-delivery evaluation
- Learning path evaluation
- Impact reporting
- Sustainment planning
- Update triggers and maintenance cycles
- Knowledge management
The program continues to work over time. Sustainment is planned from the outset — not retrofitted. Impact is measured at every level: learner reaction, knowledge acquisition, behavioural transfer, and organisational outcomes.
Outputs: evaluation and impact report · sustainment plan