Activities

• Learning needs assessment
• Stakeholder interviews
• Research synthesis
• Project scoping and planning
• Storyboard development
• Decision gate — reassess before proceeding

Activities are grouped to enable reverse-engineering from the storyboard output. The decision gate provides an opportunity to course-correct before investment in development.

Milestone

A complete blueprint for the learning experience — before a single piece of content is built. The storyboard is the definitive output: it specifies structure, sequence, learning outcomes, assessment approach, and accessibility requirements.

Outputs: assessment report · research report · project plan · storyboard

Activities

• Content development
• Technical skill development and aid
• Beta testing with real learners
• Structured beta feedback session
• Quality assurance against accessibility and instructional standards
• Delivery preparation

Beta feedback is design data, not a formality. QA is documented and accountable. Learner feedback from testing is integrated before delivery.

Milestone

Content is ready for deployment. Activities in this phase are grouped to enable reverse-engineering from the integration of learning evaluation data — meaning the evaluation framework is in place before learners begin.

Outputs: beta testing report · quality assurance report · delivery preparation plan

Activities

• Post-delivery evaluation
• Learning path evaluation
• Impact reporting
• Sustainment planning
• Update triggers and maintenance cycles
• Knowledge management

Evaluation is designed from the start — not added at the end. Impact is measured at every level: learner reaction, knowledge acquisition, behavioural transfer, and organisational outcomes.

Milestone

The program continues to work over time. Activities in this phase are grouped from the perspective of the organisation's long-term needs — not just the immediate learning event. Sustainment is planned from the outset, not retrofitted.

Outputs: evaluation and impact report · sustainment plan